Trauma Cleanup Solutions:
Frequently Asked Questions

Whether it’s due to a natural disaster, a crime scene, or an accident, our trauma cleaning professionals play a vital role in making spaces habitable again. Find the information you need below, or feel free to contact us for further assistance.

Why Should I Hire a Licensed Contractor?

Homeowners and businesses that deal with licensed contractors are protected. Hiring a company from the AZ Registrar of Contractors, like Trauma Cleanup Solutions, ensures a professional and reliable trauma and biohazard cleanup service. In case your homeowner's insurance doesn't cover the services, we also offer flexible payment options and accept all major credit cards. Under certain circumstances, there could be assistance through an Arizona State Program. Our commitment is to ensure a seamless and considerate experience during difficult times.

Are You Insured?

Yes, we are insured with both Commercial and Residential Bond(s), providing you with added security when employing our services.

What Equipment Do You Use During the Biohazard Cleanup Process?

We implement various equipment for biohazard cleanup, including an Ozone Generator, a Negative Air Machine, and select Air Scrubbers. These tools allow us to deliver flawless odor remediation and ensure thorough cleanup.

Can I Clean Up Biohazards On My Own?

It's essential to recognize that handling blood or bodily fluids cleanup on your own can be hazardous and may not align with established safety standards per the OHSA Hazard Identification and Assessment Act.

Do I Need A Licensed Medical Waste Disposal Service In Arizona?

Yes, if you have any type of blood or bodily fluids, they must be contained and secured for proper medical waste disposal by a licensed company.

What Should I Do While Waiting for Your Team to Arrive?

We strongly suggest that everyone avoid the biohazard scene as much as possible, not only for the emotional trauma but there is potential for cross-contamination, meaning you could expand blood-borne pathogens throughout the entire area.

What Can I Expect For Trauma Cleanup Solutions Pricing?

In every unique situation, you can trust Trauma Cleanup Solutions to provide transparent and compassionate support. We strongly recommend exploring the option of involving your homeowners' insurance, as they are well-equipped to manage such challenging circumstances and are aware that unexpected challenges may emerge. 

If you opt for a cash payment, rest assured that we will furnish you with a detailed scope of work that comprehensively outlines the costs and the entire process. Our commitment is to ensure a seamless and considerate experience during difficult times.

How Long Will The Crime Scene Cleanup Take?

Determining the exact timeframe for crime scene cleanup can be quite challenging. Typically, we strive to complete the process and release the scene within 48 hours. However, there are situations where preserving the scene's integrity may require a few days. It's important to understand that providing an accurate time frame is difficult until we commence the job. 

Rest assured, our priority is to handle the cleanup efficiently while respecting the unique requirements of each case. Your understanding and patience are greatly appreciated as we work diligently to restore the area.

If You Bill Me Using My Insurance, Is My Policy Going To Increase?

While we cannot definitively answer this question for every policy, the short answer is no. In most cases, people don’t often use their homeowners’ policies for small claims such as water losses or minimal damage. Our services tend to be more in-depth and require special training, so the insurance carriers are prepared to handle these losses before underwriting.

Are Your Employees Background Checked?

Our team is a source of pride for us, and we hold them to high standards. We believe in giving everyone a fair chance, but we also recognize the legitimate concerns families may have if we were to employ individuals with criminal backgrounds. 

As a result, we have a strict policy against hiring individuals with criminal histories or substance abuse issues. To maintain trust and transparency, we conduct both random drug testing and annual background checks. 

This practice ensures that our staff remains honest and accountable, which, in turn, allows us to provide the highest level of integrity and service to our valued clients.

What Qualifications And Experience Do Your Technicians Have?

Our trauma cleanup technicians are highly qualified and experienced professionals in the field. They undergo rigorous training to obtain the necessary certifications for trauma and biohazard cleanup. Our team members are well-versed in industry best practices, safety protocols, and the use of specialized equipment. Their extensive experience in handling various traumatic events and biohazard situations ensures that they are well-prepared to provide you with efficient and effective cleanup services. We take great pride in the expertise and professionalism of our technicians, who are dedicated to restoring safety and cleanliness to your space.

Are Your Vehicles Marked?

Yes. Our commitment to transparency is a hallmark of our service. When a company employs unmarked vehicles, it may raise questions about their intentions. We often pose a simple question to our customers: would you prefer unmarked fire trucks? Our vehicles proudly display professional and non-descriptive markings that prominently feature our company name and contact information. 

This ensures that when our technicians arrive in one of our vehicles, you can have confidence that it's not just an anonymous white moving truck.

How Quickly Can You Respond To A Crime Scene Cleanup Request?

At Trauma Cleanup Solutions, our commitment is to be there for you when you need us the most. Our primary objective is to offer a rapid response, understanding the importance of timely assistance. In most cases, we can be on-site within an incredibly short timeframe, typically within 90 minutes, ensuring that your needs are addressed promptly and with the utmost care and professionalism.

Do You Provide Any Post-Cleanup Verification Or Certification?

Yes, our commitment to your safety and peace of mind goes beyond the cleanup process. After we have completed the trauma cleanup, we can provide post-cleanup verification or certification. This documentation serves as proof that the affected area has been properly cleaned, sanitized, and restored to a safe condition. It can be valuable for insurance claims, legal purposes, or simply for your peace of mind. Our goal is to ensure that you have all the necessary documentation to move forward with confidence.

What Are The Safety Measures You Take During Trauma Cleanup?

Your safety is our top priority during trauma cleanup. At Trauma Cleanup Solutions, we place great emphasis on ensuring a secure and risk-free process. Our highly trained technicians are equipped with personal protective gear, meticulously adhere to stringent safety protocols, and ensure the proper disposal of waste materials. These measures are in place to minimize any potential risks associated with the cleanup, giving you peace of mind during these challenging times.

When Is Trauma Cleanup Necessary?

Trauma cleanup becomes imperative following incidents where bodily fluids, biohazards, or crime scenes are involved. This essential service is vital not only for thorough sanitation but, most importantly, for the safety and well-being of all individuals affected.

Our dedicated professionals are committed to ensuring that the aftermath of such events is handled with the utmost care and professionalism. Your safety is our priority, and our services are designed to alleviate the physical and emotional burdens associated with these situations.

Can I Clean Up Biohazards On My Own?

It's essential to recognize that handling blood or bodily fluids cleanup on your own can be hazardous and may not align with established safety standards. At Trauma Cleanup Solutions, we strongly recommend leaving this delicate and potentially risky task to professionals who are equipped with the necessary expertise and safety measures. DIY cleanup could pose health risks and may lack the thoroughness required to ensure a safe and sanitized environment. 

What Are The Health Risks Associated With Biohazard Exposure?

Exposure to blood and bodily fluids carries substantial health risks, including the potential for infections and diseases. These risks emphasize the crucial need for professional cleanup services. Our team is dedicated to providing a thorough and meticulous cleanup process that not only addresses the visible aspects but also mitigates the hidden health risks associated with such exposures. 

Are There Specific Regulations For Handling Sharps And Needles In Medical Waste?

Yes, there are indeed specific regulations in place to ensure the safe and responsible handling and disposal of sharps and needles in medical waste. These regulations are meticulously designed to safeguard against injuries and contamination, emphasizing the critical importance of adhering to proper procedures. We prioritize strict compliance with these regulations to protect both our team and the community we serve. 

What Are The Potential Consequences Of Improper Medical Waste Disposal In Arizona?

Improper medical waste disposal can result in legal actions, imposing heavy penalties on those responsible. Furthermore, it can contaminate our environment, affecting both wildlife and ecosystems. The potential health risks associated with improper disposal are equally concerning, jeopardizing the well-being of both individuals and the community.

To avoid these adverse outcomes, entrusting the task to professional trauma cleanup services, such as Trauma Cleanup Solutions, is not just a choice; it's a necessity.

Are Your Suicide Cleanup Services Confidential And Discreet?

Yes. We want to assure you that our suicide cleanup services are not just a job for us; they are a solemn responsibility. We handle these situations with the highest level of confidentiality and discretion. We understand the emotional and sensitive nature of these circumstances and the impact they have on individuals and their families.

Is Your Hoarding Cleanup Covered By Insurance?

The extent of insurance coverage for hoarding cleanup can differ based on your policy. We understand the complexities involved in addressing hoarding-related situations. Our team is here to offer support and work alongside your insurance provider to ascertain the scope of coverage available to you.

Our goal is to assist you and ensure that you have the information and resources necessary to manage hoarding cleanup effectively.

Can Your Hoarding Cleanup Services Assist With Sorting, Organizing, And Decluttering?

Absolutely. Our hoarding cleanup services extend beyond just cleaning. We understand that hoarding situations often involve extensive clutter and disorganization. Our compassionate and skilled team is here to help you not only clean but also sort, organize, and declutter the affected area. We work closely with you to create a plan that addresses your specific needs and goals. Our goal is to assist you in reclaiming your space and improving your living conditions while ensuring your comfort and well-being throughout the process.

What Should I Do While Waiting for Your Team to Arrive?

While you wait for our trauma cleanup professionals to arrive, it's essential to avoid contact with any potentially hazardous materials and ensure the safety of yourself and others. We recommend keeping a safe distance and, if possible, limiting access to the affected area until our experts can assess the situation and begin the cleanup process.